TOOLSTORE-UK.COMThe best brands at the best prices - order online or call 0208 664 8888
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About Us Toolstore-UK are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Bromley Site Services Ltd T/as Toolstore-UK
190 Lower Road London SE16 2UN United Kingdom
Phone: 0207 231 4411
Fax: 020 8664 8889
Email: sales@toolstore-uk.co.uk

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. We accept Visa and Mastercard and Paypal. You may send your credit card information through this site, or via telephone.

When your order is received, this does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Delivery Schedule All goods are delivered using Fedex or a Courier. Deliveries are normally made on mondays to fridays unless special arrangements have been agreed. Your order will be despatched the same day using the service you have indicated. The following charges will apply:

NEXT WORKING DAY DELIVERY

Order Value up to £75 + VAT - £6.50 Carriage To Mainland UK

Order Value over £75 + VAT - Carriage FREE To Mainland UK

For Scottish Islands and Highlands there will be an Additional Carriage charge of £10 regardless of order value.
If you are based in the Channel Islands, Northern Ireland or The Republic Of Ireland please contact us for Carriage Charges. Next Working Day Service is not available to Islands and Highlands


SPECIAL DELIVERY OPTIONS:

SATURDAY DELIVERIES - Please contact us for carriage cost.

EXPORT DELIVERIES - Please contact us for carriage cost

HEAVY ITEMS MARKED H - Please add £15 to Standard Charges shown above - This cost is included in the cost of Heavy Items as marked.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the expected delivery date and you will have the option to cancel your order if you would rather not wait. A refund would be made in this instance.
Tax Charges For orders made from the UK (European Union SUBJECT TO CURRENT EEC RULES), 20% VAT is added. All other orders are VAT free.
Credit Card Security All credit card numbers are taken using Paypal - a secure, online payment service provider. All of your information including credit card and personal information is encrypted. This means no one else can read it!

You can read more about PayPal services at their website: www.paypal.co.uk
Guarantee We guarantee your satisfaction. All of our products are covered by the manufacturers full warranty. This does not affect your statutory rights.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0207 231 4411 (International +44 0207 231 4411) or fax us on 020 8664 8889 or write to us at 190 Lower Road London SE16 2UN United Kingdom
Privacy Policy Toolstore-UK do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm